FAQ

Nuru Gel is crafted from natural Nori seaweed extract, giving it a uniquely smooth and long-lasting texture. Unlike oil-based products, it is non-greasy, easy to rinse off, and designed for authentic full-body contact massages.

Nuru Gel is water-based and safe for use with latex accessories and massage tools. Avoid mixing it with silicone-based products to preserve its glide quality.

Pour a generous amount into your hands or a bowl, warm slightly, and apply evenly to the body. For traditional Nuru massages, use our waterproof PVC Bedsheet. After use, rinse off easily with warm water or wash in the washing machine at max. 30 degrees. Do not use fabric softener.

While Nuru Gel is skin-safe and water-based, it’s formulated for external body massage only. For intimate use, choose a lubricant product specifically designed for that purpose.

No, it’s not intended for consumption. Small accidental contact is harmless, but it’s made for topical use only.

Usage varies by session: about 50–100 ml per full-body massage. A 500 ml bottle lasts roughly 5–10 sessions.

No. Nuru Gel is transparent, water-soluble, and non-staining. It rinses out easily with warm water.

Yes. Nuru Gel is trusted by massage therapists, wellness studios, and spas across Europe for its authentic texture and safety.

Nuru Gel comes in 500 ml bottles.

Yes. Nuru Gel is dermatologically tested, hypoallergenic, and free from parabens, silicones, and artificial fragrances. Suitable for all skin types — even sensitive skin.

Store in a cool, dry place away from direct sunlight. Unopened bottles last 24 months. Once opened, we recommend using within 6 months for optimal freshness.

Yes. Nuru Gel is 100 % vegan, cruelty-free, and made from marine-derived plant ingredients (Nori seaweed).

Yes. Nuru Gel is body-safe, pH-balanced, and gentle enough for intimate contact.

Yes — gently warm the bottle in warm water .
Do not microwave the product directly.

All EU orders are shipped via Amazon FBA from European fulfillment centers (mainly Germany). This ensures fast and reliable delivery within the EU.

Depending on your country:

  • Central EU (Germany, Austria, Netherlands): 2–4 business days
  • Southern/Western EU (France, Italy, Spain): 3–5 business days
  • Peripheral EU (Greece, Nordics): 5–8 business days

Shipping rates vary by region and are shown at checkout. Free shipping is available for orders above €100.

Yes. You’ll receive an email with your tracking link once your order has shipped.

All orders are shipped in discreet, plain packaging — with no visible mention of Nuru or product type.

We comply fully with EU GDPR regulations. Your data is encrypted, never shared with third parties, and used only to process your order.

No. Shipments are fulfilled by Amazon or our logistics partner under neutral sender information for complete privacy.

Yes. We supply professional partners worldwide. Please contact info@nurugel.com for wholesale pricing, samples, and partnership information.

We comply fully with EU GDPR regulations. Your data is encrypted, never shared with third parties, and used only to process your order.

No. Shipments are fulfilled by Amazon or our logistics partner under neutral sender information for complete privacy.

We accept all major credit cards and other secure payment options available at checkout.

For hygienic reasons, opened bottles cannot be returned.

If your order arrived damaged or incorrect, please contact us within 7 days and we’ll arrange a replacement or refund.